: If you are working with Trend Micro Technical Support , you may be asked to collect diagnostic logs to analyze specific system errors. Security Warning Download Center | Trend Micro (US)
For researchers and analysts:
If you already have Trend Micro installed, you can launch the toolkit directly without downloading anything new: On Windows Windows key + R on your keyboard to open the "Run" window. supporttool.exe if the User Account Control prompt appears. Spotlight Search by pressing Command + Space download trend micro diagnostic toolkit verified
Trend Micro periodically updates the toolkit and retires old URLs. Solution: Clear your browser cache, then search the Help Center for “Latest Diagnostic Toolkit download 2025.” Do not use cached external links. : If you are working with Trend Micro
If the window appears, click Yes to launch the toolkit. For Mac Users Spotlight Search by pressing Command + Space Trend