Open the SADP Tool. It will scan the local subnet and display all Hikvision devices. Locate the device that is locked.
: It is primarily used for older IP cameras and DVRs that do not support the modern XML-file or QR-code reset methods. Hikvision Password Reset Helper 1.1.0.1 Download
: For modern devices where this tool fails, you should use the official Hik-Connect App Open the SADP Tool